Monthly Subscription

The Salmon Dee-Kap Loyalty Subscription Program is a monthly subscription designed for our dedicated supporters. To express our gratitude to our loyal customers, we have introduced a special subscription package that allows you to enjoy our food at a discounted price. As a subscription member, you will receive a 15% discount on all items throughout the subscription month. This package is a token of our sincerity and appreciation for your continued support. Thank you for being a valued customer.

Subscription Value Package Includes:

• 5 pcs of Salmon
• 3 pcs of Prawns
• 1 pcs of Roe Crab
• 3 pcs of Oyster
• 1 serving of Khanom Jeen
• 1 serving of Japanese Rice
• 1 pack of Seaweed
• 150ml of Tam Sauce
• 150ml of Yum Sauce
• 150ml of Thai Seafood Sauce

1. Monthly Delivery Service: Receive a selection of premium seafood items once every month.
2. Subscriber Exclusive: Enjoy a perpetual 15% discount on all orders.
3. Package Pricing does not include Shipping Fees.
4. Fixed Package: Contents of packages cannot be altered.
5. This subscription package is available for a limited time only. Package offers may change periodically without prior notice.

Subscription FAQ

1. **What payment methods do you accept?**

We only accept Stripe payment methods.

2.**Subscription Fees and Delivery Charges**

By subscribing to our services, you acknowledge and agree that a subscription fee of RM138, plus the applicable delivery fee, will be charged to your account on the first of each month. This charge corresponds to your first order amount and will be automatically processed on a recurring basis unless you cancel your subscription in accordance with our cancellation policy.

3.**When will I be billed?**

Billing occurs on the first of every month, regardless of your sign-up date. For example, if you sign up on the 15th, you will still be billed on the 1st of the following month and then on the 1st of each subsequent month.

4. **How do I cancel my subscription?**

You can cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing cycle.

5. **Is there a minimum commitment period?**

No, there is no minimum commitment period. You can cancel your subscription at any time without any penalties.

 6. **What happens if my payment fails?**

If your payment fails, we will notify you via email and attempt to process the payment again. If the payment continues to fail, your subscription may be paused or canceled.

7. **What if I need help with my subscription?**

If you need assistance with your subscription, you can contact our customer support team via email, phone, or live chat.

8. **Will my subscription automatically renew?**

Yes, subscriptions automatically renew at the end of each billing cycle unless you cancel your subscription beforehand.

9. **Can I pause my subscription?**

Yes, you can pause your subscription through your account settings. During the pause period, you will not be billed, and your subscription will resume at the end of the pause period.

10. **How do I update my payment information?**

You can update your payment information at any time through your account settings.

11. ** Can I change delivery address and delivery date?**

Yes, you able to change address and date upon request via email. One week before the actual delivery date for our customer service to reschedule the date and address.

12. **Credit Card Information**

By subscribing to our services, you agree that your credit card information will be securely stored and processed by our payment gateway, Stripe. This information is used solely for the purpose of processing your subscription payments and any additional transactions related to your account. Stripe is PCI-compliant, ensuring that your payment details are handled with the highest level of security.

If you have any other questions, please feel free to contact our support team. We're here to help!